Adding Cisco 8831 phone CM version 8.5.1

[Sarah Pongres]

Hello Experts -

I need some assistance with the process of adding the needed device service pack to my CM cluster 8.5.1 in order to support 8831 conference phones.

I need to upload a Public Space license as well as a device service pack.  Which should be uploaded first?  The Public Space license or the device service pack?

I have two different versions of the DSP on my desktop.  One is cmterm-devicepack8.5.1.16108-1.cop.sgn

The other is cmterm-devicepack8.5.1.17115-1.cop.sgn

Which one should I use?

It says that I need to upload the device pack to CM via a DVD/CD, it will not accept a Windows based location.  Do I also need to change the file type of the device pack before uploading to CM?

In Cisco Unified OS Administration>Software Upgrades>Install/Upgrade, what do I need to put in the following fields?  The instructions are very vague.

Source - DVD/CD

Directory -

Server -

User Name -

User Password -

Transfer Protocol -

Thank you!

Sarah

[Jaime Valencia]

Use the latest devpack, just look at the numbering. No, you're not supposed to do absolutely anything to the devpacks after downloading them.

If you choose DVD/CD all those are grayed out, you're not supposed to type in nothing. Burn the file in a CD/DVD and put in in the tray.

If you choose remote filsesystem, you need to know what to type in there, as you need to set your own FTP/SFTP and configure all those parameters there, to then use matching values in CUCM.

Installation order does not matter.

If you're an end user, I'd recommend you to have your system admin do all this.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Sarah Pongres]

I am the system admin, so I will be doing the work.

Your explanation sounds very straight-forward so I shouldn't have any problems! 

[Aman Soi]

Hi Sarah,

Also, u need to reboot the server :

When you apply a Device Package to enable new device support, a cluster-wide reboot is required for those

devices to register successfully. A cluster-wide reboot is not required when you apply a Device Package to

update existing firmware or configuration.

regds,

aman

[Leonardo Santana]

Hello,

i have CUCM 8.5.1.10000-26 wich device pack i could install?

Regards

Leonardo Santana

[Jaime Valencia]

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html

[Aman Soi]

[+5] to Jaime

File cmterm-devicepack8.5.1.17130-1.cop.sgn  with MD5 as   8b4965b6403346bf3b033c84a9cf1c6d

you can download the same from 

http://software.cisco.com/download/release.html?i=!y&mdfid=283423434&softwareid=282074299&release=8.5.1(16108)&os=

and also refer README file

http://www.cisco.com/web/software/282074299/117224/cmterm-devicepack8.5.1_17130-1_Release_Notes.pdf

regds,

aman

[Aman Soi]

Hi Sarah,

You can upload the latest Device Pack cmterm-devicepack8.5.1.17115-1.cop.sgn and through SFTP.

there is no need of changing name of Device Pack.

You can upload either the license first or DP.

you can refer the README of latest DP

http://www.cisco.com/web/software/282074299/108080/CMDP_BK_CC504F86_00Rev2_dev-pack-8-5-1-17115-1.pdf

regds,

aman