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New Member

Adding DN associated with CTI port in line group

Hi All,

I'll try to add a DN associated with CTI port in a line group, but it seems to be not possible.

Is someone know if it works or know an alternative solution? I'm on CUCM 7.5.

Thanks

5 REPLIES

Adding DN associated with CTI port in line group

Hi Jerome,

Could you please try the below option,

CUCM Admin->Device->Phone->Search for the Specific CTI port->Click on it ->Click on the Line and add DN to it.

Hope it helps.

Anand

Please rate helpful posts !!

New Member

Re: Adding DN associated with CTI port in line group

Hi anchoudh,

A DN is already added on the CTI Port.

The problem is when I want to add the DN to a line group.

I go to Call Routing> Route/Hunt > Line Group, I choose the line group, and I can't find the DN in the list of available ones.

Adding DN associated with CTI port in line group

Hi Jerome,

by default is should show the DNs which are in none partition..but if your cti port  dn is in another partition..select partition and find.

Hope it helps.

Anand

New Member

Re: Adding DN associated with CTI port in line group

Ok thank you. But the DN is not available. I can't find it, but it exists because I can find it in Device>Phone or in Call routing>Directory Number

So I think It's not possible to use a cti port in a line group. I hope there is an alternative solution...

Adding DN associated with CTI port in line group

Hi Jerome,

Please see if the below discussion is of help for you.

https://supportforums.cisco.com/thread/283890

Thanks,

Anand

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