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New Member

Adding new background images for 7970 not showing up after CM upgrade

Just upgraded from CM3.3(5) to 4.1(3)SR8 and trying to add additional custom background image for 7970 users but the thumbnail image does not show up on the phone as a selection option.

All the custom images prior to upgrade are still there.

I have follwed the normal procedure, sized the two images correctly one for thumbnail one for full size, copied them to all my CallManagers and edited the list.xml file.

Is there anything i am missing that i need to do to have the image appear on the phone considering there has been an upgrade to 4.1(3)

Cheers

G

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Adding new background images for 7970 not showing up after C

Did you restart the TFTP Service after modifying>

4 REPLIES
New Member

Re: Adding new background images for 7970 not showing up after C

And did you store them in:

C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12

And have you got your list.xml file also in there?

Steffen

New Member

Re: Adding new background images for 7970 not showing up after C

Yes exactly ... i added the new files in that same location with the older images (that are still available) and modified the list.xml file as required.

Ta

G

New Member

Re: Adding new background images for 7970 not showing up after C

Did you restart the TFTP Service after modifying>

New Member

Re: Adding new background images for 7970 not showing up after C

Thanks Steffen that was the step i was missing !!!

Cheers,

G

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