Adding prefix to Missed calls

[ashishsurve]

Hi

Please Help me out here . My client wants to redial numbers coming in missed calls and received calls but calls are drooping when redialed.This is because number which shows on cisco phones is either  9XXXXXXXXX(LOCAL CELL PHONES) or 22XXXXXXXX but

Route Patterns ACTIVE as of now on CUCM:

0.[2-6]XXXXXXX  -Local PSTN

0.[7-9]XXXXXXXXX -LOCAL CELL PHONES

I reffered few forums Disscussion and links but they are very confusing . We are using H323 AND MGCP (we want it on Priority) gateway where E1s terminated.

Please Suggest at earliest ,I Hope to resolve this soon with your  help.

Regards

[Suresh Hudda · Accepted solution]

Option 1: Goto Service Parameters - Select the Server - Select Services Cisco CallManager - Click on Advanced, Now search for Incoming Calling Party National Number Prefix - MGCP and add your access code (9) which you use for dialing outside.

for H323 gateway:

voice translation-rule 1
  rule 1 /^/ /90/ type national national
 voice translation-profile incmng
           translate calling 1

You can apply this translation profile to voice port (E1) or dial peer.

Suresh

Suresh

[ashishsurve]

Looks good. Can you please confirm if saving these changes in service parameter will reboot the system or if it requires reboot after saving "Incoming Calling Party National Number Prefix - MGCP" changes ???

[Suresh Hudda · Accepted solution]

No, CUCM or any device will not reboot by changing this parameter. But you can reset the MGCP gateway from CUCM, sometimes its requires.

Suresh

[Aman Soi]

Hi Ashish,

You can refer the DOC for adding prefix to missed calls.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/68223-digit2.html

regds,

aman

[ashishsurve]

Hi Suresh

I really appreciate your offline support.Changes are done and working fine now.

Its under monitoring now as client insited to see if we come across any side effects of same changes.

Meanwhile can you suggest any method to append +91 in the current scenario ?

Regards

[islam.kamal]

Hi

Kindly find the url

https://supportforums.cisco.com/discussion/11467326/missed-call-dial-back

After you done from CUCM , go to your MGCP gateway and do the below:-

router(config)#no mgcp

router(config)#mgcp

Thanks

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