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Administering Mailboxes in Unity Connection

Surendra Singh
Level 1
Level 1

Hi,

i have been asked if administrator to Unity Connection can be able to clear mailboxes from the Connection Administration page or anywhere else on the application for that matter.

 

the reason being is that some users doesn't really bother with deleting their old voice mails.

i've tried searching to see if there is a way, for the system administrator to do this, but came up with nothing.

 

can anyone give some guidance if there is a way to do this.

 

Thanks,

Surendra

2 Replies 2

Suresh Hudda
VIP Alumni
VIP Alumni

You may refer below discussion..it might help you

https://supportforums.cisco.com/discussion/10766491/delete-all-voicemails-mailbox-unity-connection-70

 

Suresh

Rob Huffman
Hall of Fame
Hall of Fame

Hi Surendra,

I wanted to add a touch more to the good notes from Suresh (+5)

 

One nice way with Unity Connection is with the use of this excellent tool from the great suite of Unity Tools (use the ** reset" feature **).

 

Unity Connection Bulk User Delete   

 

For resetting users you have the option of emptying the mailbox,  resetting greetings, deleting voice names,  resetting passwords,  removing private lists and a number of other  options you may choose.   For installations where the user base “changes  over” frequently such as  schools this may be a nicer option.  This  option is also allowed for  CoRes installations since it does not involve  the removal of user  objects from the Connection database.

 

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

 

 

 

Cheers!

Rob

 

Please support CSC helps Kiva yes

https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva