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New Member

Advice on CM route pattern and digit malipulation

Hi

I just want to run something by anyone who knows route pattern configuration well to make sure i understand it correctly.

here is the situation i am setting up a CallManager in Helsinki where there are multiple international carriers. my prefered is sonera who expect to see the digits 990 before the international number. So my route pattern looks like this 0.990! where 0 is my access code. So far no problem except when a telephone user tries to dial one of the other carriers for example 991 Saunalahti or 992 TDC Song Oy.

So to prevent this i think i need the following 099[1-2].X! and set discard digits to pre dot and then set Prefix Digits to 990. I dont have a test system so can not prove this works. Does this look OK? is there a better way?

any advice welcome

Colin

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Advice on CM route pattern and digit malipulation

I think it's bypassed because the call doesn't match the translation!

If you user call 099633333

you must configure 0996XXXXX in the translation pattern

and 0990XXXXX in the "called party"(not calling) transform mask

or(try)

0996.! in translation pattern

in called partt:

discard digits predot

prefix digits 0990

Make sure your test-CCS could access 0990 number

9 REPLIES

Re: Advice on CM route pattern and digit malipulation

I don't see why you have a problem with 991 and 992 when you begin dialing 990 it will match 0.990! what is your current RP for 991 and 992?

It should work having two RP's

0.990!

0.99[1-2]!

Since if begin dialing 990 your best match is the first one and if you dial 99(1-2) your best match is the second one.

New Member

Re: Advice on CM route pattern and digit malipulation

hi i am trying to prevent users from picking a carrier, i want to force them to use sonera on 990. the idea is that if i get a smart user who dials 991 or 992 the system removes the code and inserts 990.

colin

New Member

Re: Advice on CM route pattern and digit malipulation

did you try using translation pattern?

0991---->0990

You can test this if you have an ip phone!

create a temporary partition

put your phone in this partition!

put this part in the correct CSS!

create your translation pattern using the temporary partition and then try without users are affected by this!

if it works properly you can extend your configuration.

New Member

Re: Advice on CM route pattern and digit malipulation

Hi

Thanks for your reply. I used your temporary partition idea and my route pattern worked fine. I also tried to use a translation pattern but could not get that to work. It seemed to just bypass and send out the digits dialled.

New Member

Re: Advice on CM route pattern and digit malipulation

how did you configure translation pattern?

New Member

Re: Advice on CM route pattern and digit malipulation

hi

when i dial out in this case 0996 i get a message "your call can not be completed as dialed" i attached a screen shot of my translation config.

colin

New Member

Re: Advice on CM route pattern and digit malipulation

I think it's bypassed because the call doesn't match the translation!

If you user call 099633333

you must configure 0996XXXXX in the translation pattern

and 0990XXXXX in the "called party"(not calling) transform mask

or(try)

0996.! in translation pattern

in called partt:

discard digits predot

prefix digits 0990

Make sure your test-CCS could access 0990 number

New Member

Re: Advice on CM route pattern and digit malipulation

Hi

Thanks for your help. It was 0990 in wrong place, like you said it should be in "called party field". It works fine now without changing the translation pattern.

colin

New Member

Re: Advice on CM route pattern and digit malipulation

Good to know also for me!

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