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New Member

After IP change of PUB speed dials and abrv dials no longer work

After changing the IP of our publisher speed dials no longer appear on phones and neither abrv dial or dpeed dials work. They do still appear in the CCM under the phone as configured and show under the ccmuser web page.

2 REPLIES

Re: After IP change of PUB speed dials and abrv dials no longer

Depends on how you have the xml service enabled. Was it by hostname or was it by IP address? Check to see how your Phone Services are configured. Also check your Enterprise Service Paremeters to see if the IP address is updated there or is it by host name?

New Member

Re: After IP change of PUB speed dials and abrv dials no longer

Chkc your phone IP services too

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