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New Member

After restore not able to log in on CCM 4.1(3)

Hello all,

Recently I did 4.1(3) restore on a new machine. The old machine which was backed up was integrated with AD. As I did restore on the new machine (which wasn't plugged in the network where AD is), I can't log in anymore. Seems that CCM is looking for the users on AD which is unavailable. Any way to tell him not to search users in AD?

thanks for any kind of answer,

regards,

goran pilat

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: After restore not able to log in on CCM 4.1(3)

use ccmpwdchanger, but that needs to be connected to the AD.

disable MLA in the DB and get in with the pwd from the box

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Re: After restore not able to log in on CCM 4.1(3)

How to Change Active or Netscape Directory Integration Back to DC Directory in CallManager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800ab82d.shtml

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: After restore not able to log in on CCM 4.1(3)

Hello,

Which password do I use then to log into CallManager? Neither of them seems to be working. How do I change CCMAdministrator password?

thanks,

goran

Cisco Employee

Re: After restore not able to log in on CCM 4.1(3)

use ccmpwdchanger, but that needs to be connected to the AD.

disable MLA in the DB and get in with the pwd from the box

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: After restore not able to log in on CCM 4.1(3)

Yup, thanks a lot, that is it. And here's the link how to do that...

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800e1691.shtml#newtopic

regards,

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