Yes, this message is common if the device is not online and registered in Callmanager. The phones still need to be associated with RMJTAPI, have their IPCC extension assigned, and the phone registered. The client must register itself to the phone. Until it can then you will continue to see this message. If all the above is correct and assuming all the UCCX agents are configured correctly in UCCX then try closing the client, unplug the phone (removing the power source:AC adapter or CAT5), plug the powersource back, let the phone come back up completely then launch CAD and log back in.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...