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New Member

AIM-CUE - IVR

Hi,

I have a AIM-CUE with a 1GB Flash. When I try to add on a 4 port ivr license, I get the following error message:

Downloading ftp cue-vm-license_4port_ivr_7.0.2.pkg

Bytes downloaded : 3319

Validating package signature ... done

compatibility mode

Validating installed manifests .............complete.

The system will be brought to offline state for a brief period

and will be brought back to online state automatically

No work order produced.

The system is back in online state

55296+0 records in

108+0 records out

ERROR - Hot Installation failed.

I am not sure why the installed failed.

Any help appreciated.

Thanks,

Paul

5 REPLIES

Re: AIM-CUE - IVR

check version of package and unity..

New Member

Re: AIM-CUE - IVR

hi Paul, did you solve the problem? i have the same problem!! thanks in advanced!

Hall of Fame Super Gold

Re: AIM-CUE - IVR

Check "show version" please ?

New Member

Re: AIM-CUE - IVR

hi, this is the information...

CUE uptime is 0 weeks, 3 days, 1 hours, 18 minutes

CPU Model: Celeron (Coppermine)

CPU Speed (MHz): 298.909

CPU Cache (KByte): 128

BogoMIPS: 587.77

SKU: Unavailable

Chassis Type: C3825

Chassis Serial: FTX0930A3LX

Module Type: AIM

Module Serial: FOC12452U4X

UDI Name: Not Available

UDI Description: Not Available

Compact Flash: 1GB

SDRAM (MByte): 256

CUE# sh software versions

Cisco Unity Express version (7.0.1)

Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by Cisco Systems, Inc.

Components:

- CUE Voicemail Language Support version 7.0.1.0

the file that i have been trying to install is...cue-vm-license_2port_ivr_7.0.1.pkg

so the file is compatible with the version cue...now what could i do?

Hall of Fame Super Gold

Re: AIM-CUE - IVR

Report to the TAC.

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