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New Member

allow user to edit speed dial on CME system

hi all,

this is CME 7.0 running on 2851, trying to allow users to edit their own speed dials via phone UI ( or web if possible), having trouble with it. followed the CME sys admin guides, but in the directory menu of the phone, it still doesn't show the speed dial editing option. I am testing with a CIPC because I don't have physical access to the phones. could this be the issue? if not, what are the essential steps to achieve it?

thanks,

3 REPLIES
Hall of Fame Super Gold

Re: allow user to edit speed dial on CME system

Should be accessible pressing the setting button.

Hall of Fame Super Red

Re: allow user to edit speed dial on CME system

Hi Ming,

Just to add a note to the good idea from my friend Paolo (+5 "P"

In Cisco Unified CME 4.3 and later versions, IP  phone users can configure their own speed-dial and fast-dial settings  directly from the phone. The speed-dial and fast-dial settings can be  added or modified on the phone by using a menu available with the  Services feature button. Extension Mobility users can add or modify  speed-dial settings in their user profile after logging in. Fast-dial  settings are not configurable from Extension Mobility phones, nor is the  logout profile configurable from the phone.

Previously, the speed-dial and  fast-dial configuration for a phone could only be done in Cisco Unified  CME or by using the web-based GUI. This feature gives phone users the  convenience of configuring their speed-dial and fast-dial settings from  their phones directly.

The speed-dial and fast-dial user interface is  enabled by default on all phones with displays. You can disable the  capability for an individual phone in Cisco Unified CME to prevent a  phone user from accessing the interface. If a phone's speed-dial or  fast-dial setting is configured with an ephone-template, the  configuration from the phone applies only to the specific phone and does  not change the ephone-template configuration.

Here is the info for CME;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html

Hope this  helps!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

New Member

Re: allow user to edit speed dial on CME system

Hi guys,

thanks for the reply, that is the doc that I have been following, as in your pasted text, the speed-dial and fast-dial user interface is  enabled by default on all phones with displays.

I tried to enabled it anyway, following this part of the doc: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html#wp1044626

one of the prereq is "The Service URL must be configured", what is the actual URL that needs to set for Service URL?

thanks

ming

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