this is CME 7.0 running on 2851, trying to allow users to edit their own speed dials via phone UI ( or web if possible), having trouble with it. followed the CME sys admin guides, but in the directory menu of the phone, it still doesn't show the speed dial editing option. I am testing with a CIPC because I don't have physical access to the phones. could this be the issue? if not, what are the essential steps to achieve it?
Just to add a note to the good idea from my friend Paolo (+5 "P"
In Cisco Unified CME 4.3 and later versions, IP phone users can configure their own speed-dial and fast-dial settings directly from the phone. The speed-dial and fast-dial settings can be added or modified on the phone by using a menu available with the Services feature button. Extension Mobility users can add or modify speed-dial settings in their user profile after logging in. Fast-dial settings are not configurable from Extension Mobility phones, nor is the logout profile configurable from the phone.
Previously, the speed-dial and fast-dial configuration for a phone could only be done in Cisco Unified CME or by using the web-based GUI. This feature gives phone users the convenience of configuring their speed-dial and fast-dial settings from their phones directly.
The speed-dial and fast-dial user interface is enabled by default on all phones with displays. You can disable the capability for an individual phone in Cisco Unified CME to prevent a phone user from accessing the interface. If a phone's speed-dial or fast-dial setting is configured with an ephone-template, the configuration from the phone applies only to the specific phone and does not change the ephone-template configuration.
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