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Altering the Calling Party Number on Inbound PSTN call to MGCP Gateway

Hello

I am trying to change the calling party number on a call directed to a hunt group. The call flow is this

PSTN->MGCP->CUCM->UnityConnections->CUCM

A call comes in from the PSTN to 4063294090

4090 is send to CTI route point that forwards the call to Unity Connections Call Handler

Call Handler 4090 answers and user selects option 1 for sales

Caller Input option on on call handler transfers to alternate contact number 4087

4087 is Broadcast Hunt Pilot with members 4081 and 4082

4081 and 4082 ring with no issues

My problem is that calling party number on 4081 and 4082 shows the origional pstn calling party number. I want 4081 and 4082 to know that his call came in for sales and to show "Sales" instead.

Any suggestions are greatly appericated.

3 REPLIES
Hall of Fame Super Gold

Re: Altering the Calling Party Number on Inbound PSTN call to MG

As far as I know, that feature (called number identification) is not supported by CM unless you have multi-button phones with multiple DNs, or use a custom TCL/IVR script like I have developed.

Conversely, CME does supports that (service dnis dir-lookup).

Hall of Fame Super Silver

Altering the Calling Party Number on Inbound PSTN call to MGCP G

Well, you cannot change the calling name, but you should be able to change the calling number by running the call flow through "calling transformation pattern".

Chris

Hall of Fame Super Gold

Altering the Calling Party Number on Inbound PSTN call to MGCP G

But from what I know, you cannot change the calling number using data from the called number. Or can you ?

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