11-18-2010 12:37 AM - edited 03-16-2019 01:59 AM
Hi,
we have a department which wants to forward all there Cisco IP Phones to a single voice mail in Unity. They want to do this when then go for a meeting, and the department is "closed". There are about 20 phones. So I cant use Alternat Extionsions in Unity. Maximum 10 is allowed in Unity.
Thx.
Thomas
Solved! Go to Solution.
11-18-2010 05:05 AM
Hi Thomas,
**This only applies if the users do not have personal VM accounts**
If you look in CUCM Admin there is an area called Voicemail Profile. This area allows you to configure a Profile that points to a specific DN/Voicemail Box. When you apply this Profile to DN's any call that forwards to the Voicemail System from these DN's will be directed to the specified Voicemail.
For example: you want all calls that go to DN's 3333,3444 and 3555 to go to the Closed/Meeting mailbox. This "Closed/Meeting" mailbox is on DN 3700.
You would create a Profile in CUCM called something like "Closed/Meeting" which points to DN 3700. Apply this profile to 3333,3444 and 3555 and when calls route through these numbers to voicemail they will recieve the Closed/Meeting 3700 Greeting etc.
This profile can be applied to as many phones as needed
Hope this makes sense!
Rob
11-18-2010 05:05 AM
Hi Thomas,
**This only applies if the users do not have personal VM accounts**
If you look in CUCM Admin there is an area called Voicemail Profile. This area allows you to configure a Profile that points to a specific DN/Voicemail Box. When you apply this Profile to DN's any call that forwards to the Voicemail System from these DN's will be directed to the specified Voicemail.
For example: you want all calls that go to DN's 3333,3444 and 3555 to go to the Closed/Meeting mailbox. This "Closed/Meeting" mailbox is on DN 3700.
You would create a Profile in CUCM called something like "Closed/Meeting" which points to DN 3700. Apply this profile to 3333,3444 and 3555 and when calls route through these numbers to voicemail they will recieve the Closed/Meeting 3700 Greeting etc.
This profile can be applied to as many phones as needed
Hope this makes sense!
Rob
11-25-2010 03:09 AM
Thx. I'll give a try.
12-17-2010 04:45 AM
Hi
Sorry for the long wait. That did the trick.
Thanx Rob.
12-17-2010 05:50 AM
Hi Thomas,
No worries my friend Glad to be of some small help here.
Happy Holidays!
Rob
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