Have a customer running Unity 4.2(1). WHen using the phone to set alternate greeting the following occurs.
"Attempted to setup my alternate greeting but was unable to set an end date. When I pressed "7" (for seven days later) I got the following message: "This system is temporarily unable to complete your call, please call again later."
Unity immediately hangs up after that.
This issue does not happen every time (about 70% failure). you also get the following two event log errors.
Event Type: Error
Event Source: CiscoUnity_PhraseServer
Event Category: None
Event ID: 10002
Time: 2:20:59 PM
Script Engine (CDE Script) -- Exception caught and handled in ConvSub.DLL!UtilsDateTime_RunStart.
Event Type: Error
Event Source: CiscoUnity_ConvUtils
Event Category: Error
Event ID: 26
Time: 2:21:03 PM
Unexpected error occured in the TUI utilities conversation. Technical details - IAvNamedProps::GetPropDate returned [0x80043200] on line 613 of file E:\Views\CU126.96.36.199\un_Conv1\Scripted\ConvSub\ConvUtils.cpp. For furthur investigation, please turn on all the diagnostics for Conversation Utilities.
WHile i wait for the TAC to pick this up - was wondering if ayone has seen this issue before.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...