I am using Unity Connection version 8.X in my CUCM cluster. For all of the unity user account , alternate greeting is not working even after enabling this from the account , I have checked and found this issue is with all users.
Only Standard greeting is playes out. Any idea why is this happening?
Exact version of unity is Cisco Unity Connection version: 8.0.3ES10.21900-10.
Actually , this has something to do with Lacale language. When I am recording alternate greeting in US english , its working . But this doesnot work for Australian english. I am specualting I may have to reinstall local language pack again....
CSCth98076 - Recording languages on Greetings page isn't what user expects
Symptom:Recording a personal greeting for my individual greetings are not actually played when callers reach that greeting.Conditions:The actual language that is played is the system default language on the System Settings > General Configuration page, or inherited from a CH, or inherited from a users Message Settings page or specified language on this pageWorkaround:None. The way it was implemented and reworked over the years was due to customer influence and database management.
First Found in: (1)
Fixed in: (2)
Cisco Unity Connection
4 - minor
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