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Welcome to Cisco Support Community. We would love to have your feedback.

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Alternate Presence Client?

Has anyone worked with alternate / third-party clients with phone control and Presence features?  What we would like to see is something that would combine the function of CUPC with the old Attendant Console (without queuing or ACD functions).  Or even drag-and-drop transfer capability within CUPC.

Might these features be on the CUPC roadmap?

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