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Community Member

Alternative Extension in CUE 3.2.1

I am running CUE 3.2.1 on a AIM module in a 2811. I have a phone setup with L1(9801) and L2(9810). I need a way to use one mailbox for these extensions.

Hall of Fame Super Red

Re: Alternative Extension in CUE 3.2.1

Hi John,

It is possible to have up to two numbers in the same Cisco Unity Express (CUE) User profile. Configure the first number as the Cisco Unity Express User Primary Extension, and the other number as the Primary E.164 number. However, only two Cisco Unified Communications Manager Express extensions are allowed to share the same mailbox in the Cisco Unity Express voicemail.

From this good Q&A doc;

Place one ext in the primary ext field, and the other in the E.164 field

phonenumber - Specifies a number or extension for this user. No spaces or dashes are allowed.

phonenumberE164 - Specifies a telephone number with area code for this user. No spaces or dashes are allowed.


se-10-0-0-0(config)# username user3 create

se-10-0-0-0(config)# username user3 phonenumber 50180

se-10-0-0-0(config)# username user3 phonenumberE164 13335550180

From this good doc;

Hope this helps!


Community Member

Re: Alternative Extension in CUE 3.2.1

Good info, thank you. I already have the E.164 field used up for an Express Messaging feature. So I guess they have to choose if the want the Express Messaging or the feature we are discussing.

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