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'Always Use Prime Line' = True Not working 8.3.3sr2

mmali
Level 1
Level 1

Hi,

Is this a bug.

Always use prime line set to true is not working.

CCM 4.2.3sr2b,

IP Phone 7961 two line appearance.

cmterm-7941_7961-sccp.8-3-3SR2.zip

Thanks

Mudassir

1 Reply 1

gogasca
Level 10
Level 10

Hi Mudassir,

If you downgrade same issue?

Or is a combination of firmware and CCM?

Let us know which behaviour you are seeing

just for the record...

Always use Prime Line is primary used when the phone goes off-hook. This

determines if you want to go off-hook on the primary line all the time or

not. If you choose to always use primary line, then everytime you go

off-hook, we use the first line on the phone and it does not matter if there

is a call ringing on another line.

If its set to false, then when you go off-hook, it will go off hook on a

line which is ringing and not your primary line.