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An internal extension can be dialed and the call will be connected internally

TTC_QWERTY
Level 1
Level 1

Hi, I have a user request to have a number which can be called by our users from external (mobile phone), after the system answers the number of an internal extension can be dialed and the call will be connected internally.

Important that the number cannot be abused the it must be restricted to dial internal numbers starting with 7 and exact 7 digits.

Can somebody help me to find a solution?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Start by mentioning what you have available to work with, what products and versions?

HTH

java

if this helps, please rate

cisco unity connection administration (9.1.1.10000-32)

and cisco call manager (9.1.2.11900-12)

Send calls directly to CUC for the transfer and configure restriction tables and CSS in CUCM to avoid toll fraud.

HTH

java

if this helps, please rate