06-01-2012 09:47 AM - edited 03-16-2019 11:27 AM
Hello,
I have a VIC-2-4-FXO that has two issues. 1) there seems to be a 30 second delay from when the caller hears ring back to when the IP set actually rings. 2) If the caller hangs up without being answered, the IP set keeps ringing for about 20 secs. Don't know what timmers to adjust.
06-01-2012 09:56 AM
Config ?
06-01-2012 10:19 AM
voice-port 0/2/0
output attenuation -6
echo-cancel coverage 64
timeouts call-disconnect 1
timeouts wait-release 1 timing hookflash-out 50
timing guard-out 1000
connection plar 4999
station-id name Incoming Line 1
caller-id enable
06-01-2012 10:24 AM
Use connection plar opx for better results.
06-01-2012 10:32 AM
tried already and it didn't make a difference.
06-01-2012 10:33 AM
Hi Pat,
In additon to my firend Paolo's great tips (+5 "P" )
connection plar opx immediate
FXO Delayed Caller ID Delivery
Before Cisco IOS Release 12.4(11)XW, Foreign Exchange Office (FXO) Caller ID in North America was delivered between the first and second ring cycles based on the Telcordia GR-30-CORE standard. FXO software was configured to wait for Caller ID delivery before initiating the call setup for the next leg. As a result, the destination endpoint did not start ringing until after 1.5 to 2 ring cycles on the FXO port.
Beginning with Cisco IOS Release 12.4(11)XW, the immediate keyword is added to the connection plar opx command. When this keyword is included in the syntax, the FXO port sets up calls immediately so that the ring-cycle discrepancy is eliminated, and the perception of the number of rings is the same for both the caller and the called party. When the Caller ID is available, it is forwarded to the called number. If the called party answers the call before the Caller ID has been forwarded, then the Caller ID update will not be forwarded to the display at the called party.
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Note This feature does not require that Caller ID be enabled. If Caller ID is enabled, it is handled as described here. The fundamental benefit of this enhancement is to ring the destination party immediately.
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This feature is critical for service organizations that have service level agreements (based on calls being answered within a specified number of ring cycles) with their customers.
From this good doc;
http://www.cisco.com/en/US/docs/ios/12_4/12_4x/release/notes/rn2800xw.html#wp363691
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
06-01-2012 01:06 PM
Thanks that fixed the incomming ring.
If an incomming caller hangs up before being answered, the IP sets keep ring for about 15seconds. Would you happen to know what timer would need to be changed?
06-01-2012 01:12 PM
Hi Pat,
One down one to go ....This is a pretty common problem with varying solutions?? Maybe this doc will help
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
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