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New Member

Answer File Generator

Hi

I'm trying to use the Answer File Generator so I can simplify the installation of a new Subscriber in our UCM 7.1(2) environment.

My issue is when I navigate to the page - http://www.cisco.com/web/cuc_afg/index.html none of the drop down boxes seem to be working for me?

I've tried this on several different machines and I'm satisfied that it's not an Internet access problem. I've also disabled the pop-up blocker as requested.

Can anyone shed any light on this issue?

Many thanks in advance

James

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Answer File Generator

Hi James,

It doesn't seem to load properly using IE but seems fine with Firefox

Cheers!

Rob

5 REPLIES
Hall of Fame Super Red

Re: Answer File Generator

Hi James,

It doesn't seem to load properly using IE but seems fine with Firefox

Cheers!

Rob

New Member

Re: Answer File Generator

Perfect, thanks Rob.

New Member

Re: Answer File Generator

I have the same issue, drop downs won't display. I did try it with fi

refox, but I have a different problem now, unable click download after gen

erating the file, unable to save as xml file.

help!

New Member

Re: Answer File Generator

I too had an issue once I'd got past the original problem with the drop down menus.

I could create the file but once I'd downloaded it, I then couldn't save it as an .xml type.

I get the following error:

C:\Temp\platformConfig.xml could not be saved, because the source file could not be read.

Try again later, or contact the server administrator

I also get this Firefox error:

Failed - wyciwyg resource

To get around this I've simply cut and pasted the text into a notepad file, saved and then renamed as a .xml file type. This seems to have worked ok, however, I've yet to test the file on an actual build. I won't be in a position to do this until next week.

James

New Member

Re: Answer File Generator

James, in last resort, i copied and pasted in a text file and saved with xml extention, and had the chance to test it on friday night, the platformConfig.xml was read correctly by the new UC 7.1 on the USB key, so this is a working work around.

good day.

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