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New Member

Any way to hide the External Phone Number Mask on the phone display?

Hi.

I was wondering is there any way to prevent the External Phone Number Mask to appear on the top-right part of the phone after it is configured in the DN page?

Thank You,

2 REPLIES

Re: Any way to hide the External Phone Number Mask on the phone

The only way to keep it from appearing is by not using the external phone mask under the DN page. Keep in mind, if you do not use this, the caller ID will not be displayed outbound to the PSTN. The only way to fix this is use a Translation pattern to prfix the DN with the correct digit to display to PSTN or create a separate CSS/Partition and Route Patterns and do it in the Route Pattern configuration page. The only the problem with this is that it creates a Admin NightMare.

New Member

Re: Any way to hide the External Phone Number Mask on the phone

Thanks for the quick reply, and i was afraid that was the case, seems im heading into an Admin NightMare :)

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