Have you checked the CTI user name and password in your TSP configuration on the ARC server. In CCm4.2.3 the user is usually an application user, in CCM6.X the user should be an end user...You then need to assign the user to a user group that has the roles for all the CTI options.
i.e assign a user group to the user and then assign roles to the user group with all the Cisco Computer Telephony Interface (CTI) options. Make sure all your ARC devices are associated with this user
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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...