I am having a problem where my ART reports always have no data in them. If I go through the CDR Analysis and Reporting Tool and run a CDR search by user/Extension for a certain time period, I can retrieve valid CDR data. However, if I run a report for the same time period, my report comes up, but it always shows no data. The user is correctly associated with the extension through the Global Directory. I'm trying to set this up so a user (manager) can run reports on his department, but with no data these reports are obviously useless.
This is CCM 4.1.3 with what ever ART pluging comes with tat version of CCM.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...