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AS5350 Malfunction


I have a Cisco AS5350 with 8 E1 links attached to it, this means 240 simultaneous calls. The GW works fine just for half a day with an average call volume of 230. After that, the GW starts dropping calls and the average call volume drops to 80.

Is there a reason for this behavior?

Cisco IOS Software, 5350 Software (C5350-IS-M), Version 12.4(9)T7, RELEASE SOFTW

ARE (fc3)

Technical Support:

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Thu 10-Jan-08 18:52 by prod_rel_team

ROM: System Bootstrap, Version 12.3(12r)PI6b, RELEASE SOFTWARE (fc1)

Gateway_WS_NGT uptime is 17 hours, 4 minutes

System returned to ROM by reload at 15:50:32 VE Tue Oct 14 2008

System restarted at 15:51:25 VE Tue Oct 14 2008

System image file is "flash:c5350-is-mz.124-9.T7.bin"

Cisco AS5350XM (BCM) processor (revision 0x22) with 393215K/131072K bytes of mem


Processor board ID JAE1210AKSR

SB-1 CPU at 750MHz, Implementation 1025, Rev 0.3, 256KB L2 Cache

Last reset from IOS reload

Manufacture Cookie Info:

EEPROM Version 0x4, Board ID 0x4C3,

Board Hardware Version 2.7, Item Number 800-6571267-03,

Board Revision A0, Serial Number JAE1210AKSR.

Processor 0x0

2 Gigabit Ethernet interfaces

254 Serial interfaces

8 Channelized E1/PRI ports

512K bytes of NVRAM.

125440K bytes of ATA External CompactFlash (Read/Write)

Configuration register is 0x2102

Community Member

Re: AS5350 Malfunction

I forgot to mention that the H323 cause code 47 (No resources) form other peer, starts increasing very rapidly.

Community Member

Re: AS5350 Malfunction

DSP problems?

Re: AS5350 Malfunction

So far i know, Cisco recommends to use max 6E1s in together in a gateway.

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