Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Assigning MOH at the phone level

Hello,

I have two stores that sell different products. One of the locations needs to forward calls to the

other location. The store that is forwarding needs for their MOH to play at the other location.

I tried configuring the MOH at the phone level and line level. I get a message that it is not

available.

Any insight would be appreciated. I have a call manager book and it looks pretty straight forward??

Thank you,

Bjarne

3 REPLIES
Cisco Employee

Assigning MOH at the phone level

Yes, just makre MRG, MRGLs are correctly configured, that the codecs you need are enabled, and that the files are uploaded on all MOH servers.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Assigning MOH at the phone level

What do you mean by: ?

I tried configuring the MOH at the phone level and line level. I get a message that it is not 

available.

Assigning MOH at the phone level

Does MOH work between phones within the same location?


=============================
Please remember to rate useful posts, by clicking on the stars below.

=============================

Please remember to rate useful posts, by clicking on the stars below.

119
Views
0
Helpful
3
Replies