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New Member

Assistant Console Client with CUCM 8.6.2

Hi,

Two months ago, we have opened a TAC case regarding IPMA speedials issue. The bug was CSCti83183

The recommendation was to upgrade to 8.6.2.

We have done the upgrade and now we have more issues with IPMA Console :

- If the speeddials number starts with 0, it’s stripped;

- If the size of the number is more than 9 characters, it’s deleted

What I have found :

- In the database, the speedials seems to be fine;

- The issue seems to occur when the Console receive the number and print it to the screen;

Any body has experiencing these issues ?

Thank you for your help.

Nicolas

1 REPLY
New Member

Assistant Console Client with CUCM 8.6.2

Hi

I opened TAC case regarding problem is Speed Dial number starts with 0 then it's turned to different one. I hope they will resolve it soon as it's making Console a  little unusable. We upgraded from old CM 4.2(3) where Assistant Console was free from this issue and other few issues.

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