ATA 186/188 Device Default and Phone Button Template error
When I tried to update the Device Default and Phone Button Template for the ATA 186/188, it displays 1 Line and 9 Speed Dials. If I try to copy that Softkey Template I can only add 1 Line and 9 Speed Dials, so the Line2 on the ATA is unconfigurable - gives the option to dial out only not dial in - Call Manager 4.2.3 SR2
Re: ATA 186/188 Device Default and Phone Button Template error
The port 2 shows up just fine and I can configure it, I'm having a problem with the softkey template, showing 1 Line and 9 Speed Dials instead of 1 Line and 1 Line. I downloaded all the software from the Cisco Site and did and Update on the Device Defaults page, but it doesn't change the Softkey Template, this is causing my errors on Line 2 I belive.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...