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New Member

ATA 186 and DTMF

I have an ATA 186 that isn't sending DTMF correctly (I think). I can make calls, but when it comes to dialing a number while connected to an automated system or whatnot, the receiving end doesn't receive or recognize the number I press (press 1 for sales, etc.). I know it's not my SIP Provider as my regular Cisco phones work just fine. Anyone have any ideas? Thanks for any help.

Robert

2 REPLIES
New Member

ATA 186 and DTMF

Hi.

What you have at "AudioMode" menu?

What Codec you use?

0x00150015-Recomended

0x00170017-all calls and DTMF will be transfered with G711 Codec.

New Member

ATA 186 and DTMF

That didn't do anything. Below is what I had and what I changed it to, but I still can't use automated systems.

Original: 

AudioMode:  0x00350035

ConnectMode:  0x90000400

New:

AudioMode:  0x00170017

ConnectMode:  0x00060400

I also tried 0x00150015 for AudioMode, but no change. Any ideas?

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