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Community Member

ATA 186 and Faxing Outside

Dear Experts,

I have ATA 186 which was working fine before I change its IP manually - after I changed my network switches from Cisco to Juniper - because it did not get its VLAN ID automatically.

Now, I can send to internal extenstions only and cannot sent outside my company

I tried call my mobile number from the fax number and it worked fine

When I try to send outside, I get the error "NG 00B5" and few times "0050"

I think I should change some configuration either in the ATA itself or may be in the CallManager

Any Help will be very appreciated...

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