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New Member

ATA 186 caller ID not showing on analog phones

Hi,

Is there any troubleshooting method to find out why the callerID is not showing on the analog phones?

PS: the phones are french (Maybe they have their own caller ID way of sending them).

Thanks in advance.

Nick

2 REPLIES
Silver

Re: ATA 186 caller ID not showing on analog phones

Where is the call originating from? Is it coming in through FXO lines? Can you verify that the caller-id is being received on the gateway?

New Member

Re: ATA 186 caller ID not showing on analog phones

Yeah the caller ID is received on the voice gateway.

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