Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

ATA 186 - Device is not trusted

morning all,

I have upgraded some ATA's to the latest 3.02.4 and when registered to CUCM 7 it shows that the "Device is not trusted". Does anyone have any ideas why this is?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: ATA 186 - Device is not trusted

The ATA, along with VG248, do not support media and signaling encryption as they are older products. Most other voice endpoints do support that criteria and can be configured to be "trusted" endpoints.

-Felipe

4 REPLIES
Cisco Employee

Re: ATA 186 - Device is not trusted

Hi Carl,

This topic has been covered before.

https://supportforums.cisco.com/thread/1003701

Note that the same applies for the ATA.

-Felipe

Community Member

Re: ATA 186 - Device is not trusted

Many thanks for this.

Still confused as to why a Cisco product wouldnt be deemed as trusted though...

Cisco Employee

Re: ATA 186 - Device is not trusted

The ATA, along with VG248, do not support media and signaling encryption as they are older products. Most other voice endpoints do support that criteria and can be configured to be "trusted" endpoints.

-Felipe

Community Member

Re: ATA 186 - Device is not trusted

Many thanks Felipe,

that makes much more sense!

Regards,

Carl

1007
Views
0
Helpful
4
Replies
CreatePlease to create content