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New Member

ata 186 not connecting

Hello

I have an ATA 186 that wont come online with my call manager...the ATA is getting dhcp, and is on the same voice vlan as my IP phones...i have the SCCP image loaded on the ATA...the call manager is setup as an ata 186 phone device, with line 1(phone 1) having a DN...i can ping the ATA from the CM, and even open the ATAs web browser, but it just wont come online....any ideas???

TIA

6 REPLIES

Re: ata 186 not connecting

Shaun,

You may want to look at the callmanager TFTP traces. These could give you a place to start.

Do you have an extra ATA that you may be able to plug in to see if this is maybe just bad hardware.

HTH

Please rate helpfull posts

New Member

Re: ata 186 not connecting

Here is what i got from the TFTP log....any one see anything not right in here????

see attachment TIA

New Member

Re: ata 186 not connecting

Can you post the part of conf releted to the ata?

Bronze

Re: ata 186 not connecting

Hi,

Whenever i have problems with these i tend to use autoregistration.Have you tried turning it on ?

cheers

mark

New Member

Re: ata 186 not connecting

Here are screen caps of the ata config and the config on the call manager

New Member

Re: ata 186 not connecting

Any one have any good suggestions on how to fix this issue?

Thanks

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