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ata 186 not connecting

shaun.white
Level 1
Level 1

Hello

I have an ATA 186 that wont come online with my call manager...the ATA is getting dhcp, and is on the same voice vlan as my IP phones...i have the SCCP image loaded on the ATA...the call manager is setup as an ata 186 phone device, with line 1(phone 1) having a DN...i can ping the ATA from the CM, and even open the ATAs web browser, but it just wont come online....any ideas???

TIA

6 Replies 6

jason-calbert_2
Level 3
Level 3

Shaun,

You may want to look at the callmanager TFTP traces. These could give you a place to start.

Do you have an extra ATA that you may be able to plug in to see if this is maybe just bad hardware.

HTH

Please rate helpfull posts

Here is what i got from the TFTP log....any one see anything not right in here????

see attachment TIA

alessandro.dona
Level 3
Level 3

Can you post the part of conf releted to the ata?

Hi,

Whenever i have problems with these i tend to use autoregistration.Have you tried turning it on ?

cheers

mark

Here are screen caps of the ata config and the config on the call manager

Any one have any good suggestions on how to fix this issue?

Thanks

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