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ATA 186 SRST

Hi Folsk, I have an ata 186 running 3.02.03 when the wan fails and srst is in operation the ata 186 fails to revert back to ccm 4.2.1 , the only solution appears to be making a change to the tftp field via web browsing the ata, any ideas thanks Henry

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Re: ATA 186 SRST

Hi Henry if other phones are doing the fallback correctly, I would capture an sniffer trace to see if ATA attempts to register to CCM.

Will try to test that in my lab since it the latest load available in CCO.

What is current value for Connection Monitor in CCM?

New Member

Re: ATA 186 SRST

Yes teh ip phones all reover ok but this ata does not -- I could try and get a capture tis a remote site and painful, ccm at the moment says registered ? thanks mate

New Member

Re: ATA 186 SRST

I had the same problem. I found an applicable TAC case...

http://www.ciscotaccc.com/voice/showcase?case=K78139345

The recommended solution(s) worked for me. There is one exception. I entered the 'no ip redirects' command on my voice gateway FastE interface, rather than the switchport itself.

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