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New Member

ATA 187 does not registrer Call Manager Express release 9.1

Hi, guys!

My name is Karina and I really would like some advices from the expects, cose I did almost everything that I could to fix that problem.

I configured an ATA 187 on the customer's CME, when I access the ATA by IVR I can take the IP from the DCHP (DHCP Server is running on CME, it is working because the others phones are working good).

However when I insert the IP by Web Site I can see the ATA got the IP and all configuration but the message via web it is still registering.

By CME I didn't find its from show ephone registered. The CNF file was created and I didn't see the IP Address that I got from IVR.

I tried to configured this device such as SCCP and SIP.

The actual firmware is APP 187.9-0-3-1 in the CME is: APP 187.9-2-3-1

Tks so much.

9 REPLIES

ATA 187 does not registrer Call Manager Express release 9.1

Read the following thread it should solve your issue:

https://supportforums.cisco.com/thread/2190400

Voice CCIE #37771
New Member

ATA 187 does not registrer Call Manager Express release 9.1

Tks Hermanus but before I post this message I saw it I did the same but I didn´t get the same result, unfortunately.

I looked all forum the closed answer it was the link that you sent me.

I´ll see the documentation again.

Re: ATA 187 does not registrer Call Manager Express release 9.1

can you share your config with me please?

      

Here is another thread:

https://supportforums.cisco.com/message/3659818#3659818

https://supportforums.cisco.com/message/3822838#3822838

Voice CCIE #37771
New Member

Re: ATA 187 does not registrer Call Manager Express release 9.1

I just took off some informations about the client´s routers but the informations that you need is here:

Tks for the new links I´ll see them.

CME-X#show run

Building configuration...

Current configuration : 43530 bytes

!

! Last configuration change at 12:52:58 UTC Thu Jan 16 2014

! NVRAM config last updated at 21:18:31 UTC Wed Jan 15 2014

! NVRAM config last updated at 21:18:31 UTC Wed Jan 15 2014

version 15.2

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname CME-X

!

boot-start-marker

boot-end-marker

!

!

card type e1 0 0

enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY

enable password cisco

!

no aaa new-model

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

network-clock-select 2 E1 0/0/1

!

ip cef

!

!

!

ip dhcp excluded-address 10.93.4.0 10.93.4.100

!

ip dhcp pool TelefoniaIP

network 10.93.4.0 255.255.255.0

default-router 10.93.4.1

  option 150 ip 10.93.4.10

!

!

!

no ip domain lookup

no ipv6 cef

!

multilink bundle-name authenticated

!

!

!

!

!

!

!

voice-card 0

!

!

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol pass-through g711ulaw

sip

  registrar server

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

codec preference 3 g729br8

!

!

voice register global

mode cme

source-address 10.93.4.10 port 5060

max-dn 10

max-pool 20

load 9971 sip9971.9-4-1-9.loads

load ATA-187 ATA187.9-2-3-1.loads

authenticate register

authenticate realm all

timezone 17

create profile sync 0003006607027217

camera

video

!

voice register dn  1

number 5514

allow watch

name Carla

label Carla

!

voice register dn  2

number 5533

allow watch

name Fax 2

label Fax 2

!

voice register dn  3

number 5533

allow watch

name Fax 1

label Fax 1

!

voice register pool  1

id mac 64E9.502E.FEA7

type 9971

number 1 dn 1

username 12345 password 12345

codec g711ulaw

!

voice register pool  2

ata-ivr-pwd 1234

id mac 0C68.0360.21FB

type ATA-187

number 1 dn 2

number 2 dn 3

username cisco password cisco

!

!

!

voice translation-rule 1

rule 1 /^0015/ /0/

!

voice translation-rule 2

rule 2 /^00/ /0021/

!

!

voice translation-profile Incluir_DDD

translate called 2

!

!

!

hw-module pvdm 0/0

!

hw-module sm 1

!

!

!

!

redundancy

!

!

!

!

!

controller E1 0/0/0

framing NO-CRC4

line-termination 75-ohm

ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled ani

cas-custom 0

  country brazil

  metering

  debounce-time 10

  answer-signal group-b 1

!

controller E1 0/0/1

framing NO-CRC4

line-termination 75-ohm

ds0-group 0 timeslots 1-5 type r2-digital r2-compelled ani

cas-custom 0

  country brazil

  metering

  debounce-time 10

  answer-signal group-b 1

!

!

!

!

!

!

!

!

!

!

interface Loopback0

!

interface Embedded-Service-Engine0/0

no ip address

shutdown

!

interface GigabitEthernet0/0

no ip address

duplex auto

speed auto

!

interface GigabitEthernet0/0.114

encapsulation dot1Q 114

ip address 10.93.4.10 255.255.255.0

h323-gateway voip interface

h323-gateway voip bind srcaddr 10.93.4.10

!

interface GigabitEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface GigabitEthernet0/2

no ip address

shutdown

duplex auto

speed auto

!

interface SM1/0

ip unnumbered GigabitEthernet0/0.114

service-module ip address 10.93.4.11 255.255.255.0

!Application: CUE Running on SM

service-module ip default-gateway 10.93.4.1

!

interface SM1/1

description Internal switch interface connected to Service Module

no ip address

!

interface Vlan1

no ip address

!

ip forward-protocol nd

!

ip http server

ip http authentication local

no ip http secure-server

ip http path flash:

!

ip route 0.0.0.0 0.0.0.0 10.93.4.1

ip route 10.93.4.11 255.255.255.255 SM1/0

!

!

!

tftp-server flash:/Phones/6901/APP6901SCCP.9-3-1-SR1-3.zz.sgn

tftp-server flash:/Phones/6901/APP6911SCCP.9-3-1-SR1-3.zz.sgn

tftp-server flash:/Phones/6901/BFS6911SCCP.9-3-1-SR1-3.zz.sgn

tftp-server flash:/Phones/6901/KNL6901SCCP.9-3-1-SR1-3.zz.sgn

tftp-server flash:/Phones/6901/KNL6911SCCP.9-3-1-SR1-3.zz.sgn

tftp-server flash:/Phones/6901/SCCP6901.9-3-1-SR1-3.loads

tftp-server flash:/Phones/6921/DSP69xx.12-4-122-02-121029.zz.sgn

tftp-server flash:/Phones/6921/SCCP69xx.9-4-1-3.loads

tftp-server flash:/Phones/6921/SCCP69xx.9-4-1-3.zz.sgn

tftp-server flash:/Phones/7915/B015-1-0-4-2.SBN

tftp-server flash:/Phones/7937/apps37sccp.1-4-5-7.bin

tftp-server flash:/Phones/7942/apps42.9-3-1ES13.sbn

tftp-server flash:/Phones/7942/cnu42.9-3-1ES13.sbn

tftp-server flash:/Phones/7942/cvm42sccp.9-3-1ES13.sbn

tftp-server flash:/Phones/7942/dsp42.9-3-1ES13.sbn

tftp-server flash:/Phones/7942/jar42sccp.9-3-1ES13.sbn

tftp-server flash:/Phones/7942/SCCP42.9-3-1SR2-1S.loads

tftp-server flash:/Phones/7942/term42.default.loads

tftp-server flash:/Phones/7942/term62.default.loads

tftp-server flash:/Phones/9971/dkern9971.100609R2-9-4-1-9.sebn

tftp-server flash:/Phones/9971/kern9971.9-4-1-9.sebn

tftp-server flash:/Phones/9971/rootfs9971.9-4-1-9.sebn

tftp-server flash:/Phones/9971/sboot9971.031610R1-9-4-1-9.sebn

tftp-server flash:/Phones/9971/sip9971.9-4-1-9.loads

tftp-server flash:/Phones/9971/skern9971.022809R2-9-4-1-9.sebn

tftp-server flash:music-on-hold.au

tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn

tftp-server flash:kern9971.9-4-1-9.sebn

tftp-server flash:rootfs9971.9-4-1-9.sebn

tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn

tftp-server flash:sip9971.9-4-1-9.loads

tftp-server flash:skern9971.022809R2-9-4-1-9.sebn

tftp-server flash:/GUI

tftp-server flash:/GUI/admin_user.html

tftp-server flash:/GUI/admin_user.js

tftp-server flash:/GUI/CiscoLogo.gif

tftp-server flash:/GUI/Delete.gif

tftp-server flash:/GUI/dom.js

tftp-server flash:/GUI/downarrow.gif

tftp-server flash:/GUI/ephone_admin.html

tftp-server flash:/GUI/logohome.gif

tftp-server flash:/GUI/normal_user.html

tftp-server flash:/GUI/normal_user.js

tftp-server flash:/GUI/Plus.gif

tftp-server flash:/GUI/sxiconad.gif

tftp-server flash:/GUI/Tab.gif

tftp-server flash:/GUI/telephony_service.html

tftp-server flash:/GUI/uparrow.gif

tftp-server flash:/GUI/xml.template

tftp-server flash:/GUI/xml-test.html

tftp-server flash:/ccpexp

tftp-server flash:/ccpexp/external

tftp-server flash:/ccpexp/external/development-bundle

tftp-server flash:/ccpexp/external/development-bundle/themes

tftp-server flash:/ccpexp/external/development-bundle/themes/flick

tftp-server flash:/ccpexp/e/devopment-bundle/themes/flick/images/ui-bg_flat_0_eeeeee_40x100.png

tftp-server flash:/ccpexp/external/development-bundle/themes/flick/imat-bundle/themes/flick/images/ui-bg_highlight-soft_25_0073ea_1x100.png

tftp-server flash:/ccpexp/external/development-bundle/themeflick/images/ui-icons_ff0084_256x240.png

tftp-server flash:/ccpexp/external/development-bundle/themes/flick/images/ui-icons_ffffff_256x240.png

tftp-server flaleemes/flick/jquery.ui.button.css

tftp-server flash:/ccpexp/external/development-bundle/themes/flick/jquery.ui.coreui.heme.css

tftp-server flash:/ccpexp/external/js

tftp-server flash:/ccpexp/external/js/jquery-1.7.1.min.js

tftp-server flash:/ccpexp/html/bundles/ValidationMessages_fr.properties

tftp-server flash:/ccpexp/html/images/Signal2.png

tftp-server flash:/ccpexp/html/images/Signal3.png

tftp-server flash:/ccpexp/html/images/Signal4.png

tftp-server flash:/ccpexp/html/images/Signal5.png

tftp-server flash:/ccpexp/html/images/allImagesby40.png

tftp-server flash:/ccpexp/html/imaml/images/ceserver.png

tftp-server flash:/ccpexp/html/images/close.png

tftp-server flash:/ccpexp/html/images/disable.png

tftp-server flash:/ccpexp/html/images/down.png

tftp-server flash:/ccpexp/html/images/enable.png

tftp-server flash:/ccpexp/html/images/information.png

tftp-server flash:/ccpexp/html/dhcpDns.html

tftp-server flash:/ccpexp/html/frames.html

tftp-server flash:/ccpexp/html/framesEndUser.html

tftp-server flash:/ccpexp/html/iAndC.html

tftp-server flash:/ccpexp/html/jsNotEnabled.html

tftp-server flash:/ccpexp/html/navigationTemplate.html

tftp-server flash:/ccpexp/html/user.html

tftp-server flash:/ccpexp/html/wireless.html

tftp-server flash:/ccpexp/js

tftp-server flash:/ccpexp/js/l10n

tftp-server flash:/ccpexp/js/unittest

tftp-server flash:/ccpexp/odm

tftp-server flash:/ccpexp/odm/overviewshChatScript_HSPA7.txt

tftp-server flash:/ccpexp/templates/ChatScript_LTE.txt

tftp-server _NonDialerPersistent_HSPA7.txt

tftp-server flash:/ateDialer.txt

tftp-server flash:/ccpexp/templates/createInterface.txt

tftp-server flashtIaceDelete.txt

tftp-server flash:/ccpexp/templates/dest-netIpCreate.txt

tftp-server flash:/ccpexp/templates/hostnameDomainname.txt

tftp-server flash:/ccpexp/templaCPHostname.txt

tftp-server flash:/ccpexp/templates/interfaceWithIPNego.txt

tftp-server flpexp/templates/loopbackIpv6StaticIP.txt

tftp-server flash:/ccpexp/templates/loopbackStaticIP.txt

tftp-server flash:/ccpexp/templates/natInside.txt

tftp-server flash:/ccpexp/templates/noCdpRun.txt

tftp-server flash:/ccpexp/templates/noDslGroup0.txt

tftp-server flash:/ccpexp/templates/parserCLIDeleteAaaCommand.txt

tftp-server flash:/ccpexp/templates/paflash:/ccpexp/templates/setMTUSize.txt

tftp-server flash:/ccpexp/templates/shdslATM.txt

tftp-server flash:/ccpexp/templates/shdslAUTO.txt

tftp-server flash:/ccpexp/templates/shdslEFM.txt

tftp-server flash:/Open_Source_Documentation.html

tftp-server flash:/ccpexp/version.txt

tftp-server flash:/home.shtml

tftp-server flash:/its

tftp-server flash:/its/vrf1

tftp-server flash:/its/vrf1/XMLDefault7902.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault.xml

tftp-server flash:/its/vrf1/XMLDefault7925.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7931.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7935.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7936.cnf.xml

tftp-server flash:/its/vrf1/XM1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7914-2.cnf.xml

tftp-server flash:/its/Default7960.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7914-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7915-12-1.cnf.xml

tftp-server flash flash:/its/vrf1/XMLDefault7961GE-7914-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7962-7916-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7962-7914-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7962-7915-1LDefault7965-7915-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7965-7916-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefaucnf.xml

tftp-server flash:/its/vrf1/XMLDefault7971.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7971-7916-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7975.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7975-7915-24-2.cnf.xml

tftp-server flash:/its/vrf1/Default6945.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault8941.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault8945.cnf.xml

tftp-server flash:sxiconad.gif

tftp-server flash:Tab.gif

tftp-server flash:Telephony_serv

tftp-server flash:/its/vrf1/XMLDefault7905.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7906.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7910.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7911.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7912.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7920.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7921.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7914-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7915-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7915-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7916-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7916-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7915-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7915-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7916-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7940-7916-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7941.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7941GE.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7942.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7945.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7915-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7916-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7916-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7914-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7915-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7915-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7916-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7960-7916-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7914-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7915-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7915-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7916-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7916-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7914-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7915-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7915-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7916-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7961-7916-2sh:/its/vrf1/XMLDefault7961GE-7915-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault796l/vrf1/XMLDefault7962-7916-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7965.cnf.xml

tftp-server flash:/its/vrf1/u915-24-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7965-7916-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7965--l

tftp-server flash:/its/vrf1/XMLDefault7970-7915-12-2.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7970-7915-sash:/its/vrf1/XMLDefault7971-7916-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7971-7914-2.cnf.xml

tftp-server flash:/its/vrf1//vrf1/XMLDefault7975-7915-24-1.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault7975-7916-12-1.cnf.xml

tftp-server flash:/its/vrf1/XMLCIPC.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault6941.cnf.xml

tftp-server flash:/its/vrf1/XMLDefault6961.cnf.xml

tftp-server flash:delete.gif

tftp-server flash:dom.js

tftp-server flash:downarrow.gif

tftp-server fla-0-4.SBN

tftp-server flash:B015-1-0-4.SBN alias B015-1-0-4.SBN

tftp-server flash:Admin-user.html

tftp-server flash:Admin_user.js

tftp-server flash:CiscoLogo.gif

tftp-server flash:ephone_admin.html

tftp-server flash:logohome.gif

tftp-server flash:normal_user.html

tftp-server flash:normal_user.js

tftp-server flash:Plus.gif

tftp-server flash:Telephony_service.html

tftp-server flash:uparrow.gif

tftp-server flash:xml.template

tftp-server flash:xml-test.html

tftp-server flash:admin_user.html

tftp-server flash:B015-1-0-4-2.SBN

tftp-server flash:B015-1-0-4.SBN

tftp-server flash:APPATA187.9-2-3-1.img.sgn

tftp-server flash:ATA187.9-2-3-1.loads

tftp-server flash:BFSATA187.9-2-3-1.img.sgn

tftp-server flash:cmterm-ata187.9-2-3-1.cop.sgn

tftp-server flash:KNLATA187.9-2-3-1.bin.sgn

tftp-server flash:SCCP69xx.9-2-4-3.loads

tftp-server flash:cmterm-ata187.9-0-3-0.cop.sgn

tftp-server flash:cmterm-ata187-QED.cop.sgn

tftp-server flash:SCCP69xx.9-2-4-3.zz.sgn

tftp-server flash:BOOT69xx.0-0-0-14.zz.sgn

tftp-server flash:DSP69xx.0-0-0-11-124120.zz.sgn

!

control-plane

!

!

voice-port 0/0/0:0

!

voice-port 0/0/1:0

!

!

!

!

ccm-manager music-on-hold

!

!

mgcp profile default

!

!

dial-peer cor custom

name Fixo

name Celular

name DDD

name DDI

name Servicos

name 0X00

!

!

dial-peer cor list CSS-Fixo

member Fixo

member Servicos

member 0X00

!

dial-peer cor list CSS-Celular

member Fixo

member Celular

member Servicos

member 0X00

!

dial-peer cor list CSS-DDD

member Fixo

member Celular

member DDD

member Servicos

member 0X00

!

dial-peer cor list CSS-DDI

member Fixo

member Celular

member DDD

member DDI

member Servicos

member 0X00

!

dial-peer cor list PT-Fixo

member Fixo

!

dial-peer cor list PT-Celular

member Celular

!

dial-peer cor list PT-DDD

member DDD

!

dial-peer cor list PT-DDI

member DDI

!

!

dial-peer voice 1 voip

description ************************** Internal Calls **********************

destination-pattern 5...

session target ipv4:10.93.4.10

voice-class codec 1 

dtmf-relay h245-alphanumeric

!

dial-peer voice 10 pots

corlist outgoing PT-Fixo

description ********************* Calls to Local *********************

destination-pattern 0[2-5].......

direct-inward-dial

port 0/0/0:0

forward-digits 8

!

dial-peer voice 11 pots

corlist outgoing PT-Fixo

description description ********** Chamadas Conurbadas ******

preference 1

destination-pattern 001511........

direct-inward-dial

port 0/0/1:0

forward-digits 13

!

dial-peer voice 20 pots

corlist outgoing PT-Celular

description ********************* Calls to Mobile *********************

preference 1

destination-pattern 07.......

direct-inward-dial

port 0/0/0:0

forward-digits 8

!

dial-peer voice 21 pots

corlist outgoing PT-Celular

description ********************* Calls to Mobile *********************

destination-pattern 07.......

direct-inward-dial

port 0/0/1:0

forward-digits 8

!

dial-peer voice 22 pots

corlist outgoing PT-Celular

description ********************* Calls to Mobile - 9 Dig ******************

preference 1

destination-pattern 09........

direct-inward-dial

port 0/0/0:0

forward-digits 9

!

dial-peer voice 23 pots

corlist outgoing PT-Celular

description ********************* Calls to Mobile - 9 Dig ******************

destination-pattern 09........

direct-inward-dial

port 0/0/1:0

forward-digits 9

!

dial-peer voice 30 pots

description ********************* Calls to DDD *********************

translation-profile outgoing Incluir_DDD

destination-pattern 00[3-9].........

direct-inward-dial

port 0/0/0:0

forward-digits 13

!

dial-peer voice 31 pots

description ********************* Calls to DDD *********************

translation-profile outgoing Incluir_DDD

preference 1

destination-pattern 00[3-9].........

direct-inward-dial

port 0/0/1:0

forward-digits 13

!

dial-peer voice 32 pots

description ********************* Calls to DDD SP - 9 Digitos **************

translation-profile outgoing Incluir_DDD

destination-pattern 001[1-9]9........

direct-inward-dial

port 0/0/0:0

forward-digits 14

!

dial-peer voice 33 pots

description ********************* Calls to DDD SP - 9 Digitos **************

translation-profile outgoing Incluir_DDD

preference 1

destination-pattern 001[1-9]9........

direct-inward-dial

port 0/0/1:0

forward-digits 14

!

dial-peer voice 34 pots

description ********************* Calls to DDD SP  Cel-Local **************

translation-profile outgoing Incluir_DDD

destination-pattern 001[1-9][2-6].......

direct-inward-dial

port 0/0/0:0

forward-digits 13

!

!

sip-ua

authentication username cisco password 7 02050D480809

mwi-server ipv4:10.93.4.11 expires 3600 port 5060 transport udp

registrar ipv4:10.93.4.10 expires 3600

presence enable

!

!

!

gatekeeper

shutdown

!

!

telephony-service

no auto-reg-ephone

max-ephones 58

max-dn 300

ip source-address 10.93.4.10 port 2000

timeouts interdigit 5

system message Client

cnf-file location flash:

load 7915-12 B015-1-0-4.SBN

load 7937 apps37sccp.1-4-5-7.bin

load 7942 SCCP42.9-3-1SR2-1S.loads

load ata ATA187.9-2-3-1.loads

load 6921 SCCP69xx.9-2-4-3.loads

load 6901 SCCP6901.9-3-1-SR1-3.loads

voicemail 5000

max-conferences 8 gain -6

moh "music-on-hold.au"

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp 7960 Jan 15 2014 20:36:41

!

!

ephone-template  1

softkeys hold  Newcall Resume

softkeys idle  Redial Newcall Pickup Cfwdall Dnd

softkeys alerting  Endcall

softkeys connected  Hold Endcall Trnsfer Confrn ConfList

softkeys ringing  Answer Dnd

type 7962 addon 1 7915-12

!

end

Re: ATA 187 does not registrer Call Manager Express release 9.1

All looks in place can you share a debug tftp events please

Have you tried adding the cme ip manually via the ivr on the ata?

Sent from Cisco Technical Support iPad App

Voice CCIE #37771
New Member

Re: ATA 187 does not registrer Call Manager Express release 9.1

Hello Hermanus.

The only test that I didn´t do it was to configure manually the IP by IVR.

I don´t have remote access to this client and he already complained my company because I didnt get the solution fast, so my supervisor decided to open a Tac´s ticket to resolve it.

Anyway,tks so much for you share your time and for have a look in my configuration.

When I get the solution I´ll share here because for sure someone will get the same problem.

New Member

Re: ATA 187 does not registrer Call Manager Express release 9.1

Today I acessed the router here is the debug tftp events.

Intl-BR-FM01-CoreRt#

Intl-BR-FM01-CoreRt#debug tftp events

TFTP Event debugging is on

Intl-BR-FM01-CoreRt#

Jan 20 21:04:25.451: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:25.455: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:25.467: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:27.763: TFTP: Looking for CTLSEP6803C021FB01.tlv

Jan 20 21:04:27.991: TFTP: Looking for ATA6803C021FB01.cnf.xml

Jan 20 21:04:28.207: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:28.207: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:28.219: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:30.511: TFTP: Looking for CTLSEP0C6803C021FB.tlv

Jan 20 21:04:30.739: TFTP: Looking for ATA0C6803C021FB.cnf.xml

Jan 20 21:04:30.943: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:30.947: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:30.955: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:33.267: TFTP: Looking for CTLSEP6803C021FB01.tlv

Jan 20 21:04:33.487: TFTP: Looking for ATA6803C021FB01.cnf.xml

Jan 20 21:04:33.707: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:33.707: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:33.719: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:36.023: TFTP: Looking for CTLSEP0C6803C021FB.tlv

Jan 20 21:04:36.251: TFTP: Looking for ATA0C6803C021FB.cnf.xml

Jan 20 21:04:36.463: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:36.467: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:36.475: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:38.783: TFTP: Looking for CTLSEP6803C021FB01.tlv

Jan 20 21:04:39.007: TFTP: Looking for ATA6803C021FB01.cnf.xml

Jan 20 21:04:39.215: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:39.215: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:39.239: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:41.531: TFTP: Looking for CTLSEP0C6803C021FB.tlv

Jan 20 21:04:41.759: TFTP: Looking for ATA0C6803C021FB.cnf.xml

Jan 20 21:04:41.963: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:41.967: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

Jan 20 21:04:41.975: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 30

Jan 20 21:04:44.283: TFTP: Looking for CTLSEP6803C021FB01.tlv

Jan 20 21:04:44.507: TFTP: Looking for ATA6803C021FB01.cnf.xml

Jan 20 21:04:44.723: TFTP: Looking for XMLDefault.cnf.xml

Jan 20 21:04:44.727: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 7, size 3556 for process 30

New Member

Re: ATA 187 does not registrer Call Manager Express release 9.1

Problem FIXED!!!! Aleluia!!!

My dear Engineers, after open the Cisco's TAC and get some time, here is the solution:

It was took off two extra firmware from the Old Configuration:

tftp-server flash:cmterm-ata187.9-0-3-0.cop.sgn

tftp-server flash:cmterm-ata187-QED.cop.sgn

It was created two register pool because the customer were using two lines in the ATA 187

It was configured to the ATA use voice-class codec 1

It was took off the firmware's ATA from the telephony-service

Old Configuration

voice register global

mode cme

source-address 10.93.4.5 port 5060

max-dn 10

max-pool 20

load 9971 sip9971.9-4-1-9.loads

load ATA-187 ATA187.9-2-3-1.loads

authenticate register

authenticate realm all

timezone 17

create profile sync 0003006607027217

camera

video

voice register dn  2

number 5533

allow watch

name Fax 2

label Fax 2

!

voice register dn  3

number 5533

allow watch

name Fax 1

label Fax 1

!

!

voice register pool  2

ata-ivr-pwd 1234

id mac 0C68.0360.21FB

type ATA-187

number 1 dn 2

number 2 dn 3

username cisco password cisco

!

tftp-server flash:APPATA187.9-2-3-1.img.sgn

tftp-server flash:ATA187.9-2-3-1.loads

tftp-server flash:BFSATA187.9-2-3-1.img.sgn

tftp-server flash:cmterm-ata187.9-2-3-1.cop.sgn

tftp-server flash:KNLATA187.9-2-3-1.bin.sgn

tftp-server flash:cmterm-ata187.9-0-3-0.cop.sgn

tftp-server flash:cmterm-ata187-QED.cop.sgn

telephony-service

no auto-reg-ephone

max-ephones 58

max-dn 300

ip source-address 10.93.4.5 port 2000

timeouts interdigit 5

system message Cliente

cnf-file location flash:

load 7915-12 B015-1-0-4.SBN

load 7937 apps37sccp.1-4-5-7.bin

load 7942 SCCP42.9-3-1SR2-1S.loads

load ata ATA187.9-2-3-1.loads

load 6921 SCCP69xx.9-2-4-3.loads

load 6901 SCCP6901.9-3-1-SR1-3.loads

voicemail 5000

max-conferences 8 gain -6

moh "music-on-hold.au"

web admin system name admin secret 5 $1$4Vf/$3h4yCXho9g8cPs6q3f0ZZ1

dn-webedit

time-webedit

transfer-system full-consult

create cnf-fil

New configuration

voice register global

mode cme

source-address 10.93.4.10 port 5060

max-dn 10

max-pool 20

load 9971 sip9971.9-4-1-9.loads

load ATA-187 ATA187.9-2-3-1

authenticate register

authenticate realm all

timezone 17

  tftp-path flash:

create profile sync 0233201242050044

camera

video

!

voice register dn  2

number 5533

allow watch

name Fax 2

label Fax 2

!

voice register dn  3

number 5562

allow watch

name Fax 1

label Fax 1

!

voice register pool  4

id mac 0C68.03C0.21FB

type ATA-187

number 1 dn 2

dialplan 1

dtmf-relay rtp-nte

voice-class codec 1

username cisco4 password cisco4

!

voice register pool  5

id mac 6803.C021.FB01

type ATA-187

number 1 dn 3

dialplan 1

dtmf-relay rtp-nte

voice-class codec 1

username cisco5 password cisco5

!

tftp-server flash:APPATA187.9-2-3-1.img.sgn

tftp-server flash:ATA187.9-2-3-1.loads

tftp-server flash:BFSATA187.9-2-3-1.img.sgn

tftp-server flash:KNLATA187.9-2-3-1.bin.sgn

!

telephony-service

no auto-reg-ephone

max-ephones 58

max-dn 300

ip source-address 10.93.4.5 port 2000

timeouts interdigit 5

system message Cliente

cnf-file location flash:

cnf-file perphone

load 7915-12 B015-1-0-4.SBN

load 7937 apps37sccp.1-4-5-7.bin

load 7942 SCCP42.9-3-1SR2-1S.loads

load 6921 SCCP69xx.9-2-4-3.loads

load 6901 SCCP6901.9-3-1-SR1-3.loads

voicemail 5000

max-conferences 8 gain -6

moh "music-on-hold.au"

web admin system name admin secret 5 $1$4Vf/$3h4yCXho9g8cPs6q3f0ZZ1

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

New Member

Re: ATA 187 does not registrer Call Manager Express release 9.1

The Debug's commands that were used are here:

debug voip ccapi inout

debug ccsip messages

debug csip events

debug ccsip media

debug ccsip error

debug ccsip info

I hope these informations can help some Engineer in the future

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