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New Member

ATA 187

How do I factory reset a ATA 187?  I have manually added it to CUCM and it comes up as Unknown.  What is the deal with these things.  This is the third client that I have worked for that has issues with ATA devices... Never with the 186 models. 

 

Thanks,

 

Jaime

1 ACCEPTED SOLUTION

Accepted Solutions

Here you go:http://www.cisco

Here you go:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/187/1_0/english/administration/guide/sip/187adm80/a187_agBcd.html

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Here you go:http://www.cisco

Here you go:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/187/1_0/english/administration/guide/sip/187adm80/a187_agBcd.html

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New Member

Thanks George - I was able to

Thanks George - I was able to reset the ATA 187 to factorty using your instructions.

The ATA is still coming up as UKnown in CUCM.  I have ATA 186 that are registered but cant get the 187s. 

Any suggestions?

Thanks,

Jaime

Great to hear! Have a good

Great to hear! Have a good day!

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Hi Jamie,

Hi Jamie, Assuming you have covered the base configuration, I would try to hard code the TFTP addresses of CM from the ATAs web page.
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New Member

George - thanks for you help.

George - thanks for you help.  After doing another factory reset, and deleting from CUCM and recreating, the ATA registered.  I hate things things.  Hopefully the 188s work better.

Thanks!

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