we've recently upgraded our UCM cluster from 6.1 to 7.0.2 on new hardware. We changed the tftp-server in the dhcp scopes and made a reset of the phones on the old cluster. after contacting the new tftp-server (new publisher) the phones loaded the new firmware and registered on the new cluster. so far so good, but we've problems with our ata's. They got the new tftp-setting by dhcp but they didn't load the new firmware. It seems, that are no .cnf-files on the tftp for the ata's, because they have a "SEPDEFAULT.cnf" as tftp-file. futhermore the ata's are still registered on the old cluster. As workaround, we've added the new publisher as a static ip directly on the ata (webinterface). So what can i do?
thanks for your reply. Yes, this is already my workaround. I found this bug "CSCsd44357 - ATA186 auto-registration fails if XMLDefault file exceeds 4k in size".
The problem is, that my ATA.cnf.xml files are larger than 4k!
So, I'd setup a seperate tftp-server with a custom XMLDefault.cnf.xml (smaller than 4k) and the new "ATA030204.....zup" in the root directory. The problem occurs only with firmware 3.2.3. After changing the tftp-server to the ccm tftp-server the ata's registered with the new cluster. Hope new ata's will be shipped with the newest firmware
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...