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New Member

ATA Showing "Rejected"

Hi,

Cisco ATA 186 is showing rejected in "CUCM" . We dont have access to the Switch so kindly let me know the troubleshooting steps.

3 REPLIES

ATA Showing "Rejected"

Hi

what is the version of your CUCM?. what als the firmware of your ATA?.

Thank you

please rate all useful information

New Member

ATA Showing "Rejected"

HI Islam,

The Version of CUCM is 7.1(2)

Could you please tell me how to check the firmware version in ATA ?

In Phone Locad name its "None"

ATA Showing "Rejected"

Hi Murali

1- use http://ATA ip  address/DeviceInfo , to get information of your ATA

2- 3.2.4 is reguested to work perfect with your CUCM. To solve your problem , you will need to read the below

https://supportforums.cisco.com/thread/2040888
https://supportforums.cisco.com/thread/2007023

https://supportforums.cisco.com/thread/2007167

Thank you

please rate all useful information

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