07-08-2014 02:12 PM - edited 03-16-2019 11:20 PM
I have a new ATA 187 and i have it setup in a SIP config on our CME, but i cant get it to update to the newer load i have
backround
when i was first setting up the CME i set the first ATA as a SCCP but it did not work, that one did upgraded its load while under the SCCP config. i found i had to get it over to SIP in order for it to work. but now i have the second ATA up and running but it will not upgrade to the newer load. the problem i am having is the analog phone on that ATA can't access voicemail and it will not leave a voicemail on another extension. This is not a problem on the ATA that has the newest load on it. So best place to start is to get the ATA that i having issues with to the same load as the ATA that is working. i have confirmed i have all the correct software on the flash and proper "tftp-server" commands.
Some of the config:
voice register global
mode cme
source-address xxx.xxx.xxx.xxx port 5060
max-dn 15
max-pool 15
load ATA ATA187.9-2-3-1
load 7821 sip78xx.10-1-1SR1-4.loads
authenticate register
authenticate realm all
timezone 8
voicemail xxxx
tftp-path flash:
create profile sync 0072419841051511
ntp-server xxx.xxx.xxx.xxx mode directedbroadcast
Solved! Go to Solution.
07-08-2014 08:38 PM
Dear,
Which version of CME you are trying ?
Try to give below command under voice register global..
load ATA-187 ATA187.9-2-3-1
Just 2 days back I have upgraded the fw on CME 10.0 for ATA 187 and I did below for that so you can compare your config with it and try.
---
voice register global
mode cme
source-address 192.168.1X.XX port 5060
max-dn 10
max-pool 10
authenicate register
authenticate realm all
load ATA-187 ATA187.9-2-3-1
tftp-path flash:
file text
create profile sync 0620079907504524
voice register dn 1
number 450
!
voice register pool 1
id mac 34A8.4B26.088D
type ATA-187
number 1 dn 1
username ata password ata
codec g711alaw
!
tftp-server flash:APPATA187.9-2-3-1.img.sgn
tftp-server flash:ATA187.9-2-3-1.loads
tftp-server flash:BFSATA187.9-2-3-1.img.sgn
tftp-server flash:KNLATA187.9-2-3-1.bin.sgn
Suresh
07-08-2014 08:38 PM
Dear,
Which version of CME you are trying ?
Try to give below command under voice register global..
load ATA-187 ATA187.9-2-3-1
Just 2 days back I have upgraded the fw on CME 10.0 for ATA 187 and I did below for that so you can compare your config with it and try.
---
voice register global
mode cme
source-address 192.168.1X.XX port 5060
max-dn 10
max-pool 10
authenicate register
authenticate realm all
load ATA-187 ATA187.9-2-3-1
tftp-path flash:
file text
create profile sync 0620079907504524
voice register dn 1
number 450
!
voice register pool 1
id mac 34A8.4B26.088D
type ATA-187
number 1 dn 1
username ata password ata
codec g711alaw
!
tftp-server flash:APPATA187.9-2-3-1.img.sgn
tftp-server flash:ATA187.9-2-3-1.loads
tftp-server flash:BFSATA187.9-2-3-1.img.sgn
tftp-server flash:KNLATA187.9-2-3-1.bin.sgn
Suresh
07-09-2014 06:05 AM
Like i said this is a new install, I am running version 10.0 with IOS verison 15.4(2)T. Changing it to ATA-187 did the trick. I got the ATA to update its FW.
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