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Community Member

ATA186 resets if accessed using HTTP

Hi,

when i try to access the HTTP administration pages of the device (ex. http://10.10.10.10/dev or http://10.10.10.10/AudioCfg), the ATA automatically resets.

I'm using CallManager 4.2(3)sr2b and ATA186 with SCCP firmware ATA030203SCCP051201A.

Everything else is ok (i can make calls or fax from ATA using both ports, i can ping the device using CCM and my laptop).

Thank you in advance for the help.

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Community Member

Re: ATA186 resets if accessed using HTTP

I noticed something similar when access the device via its web interface through a pix/asa where the MSS window was exceeded and the packet was dropped. Don't know if it applies to your scenario but thought I would at least mention it.

2 REPLIES
Community Member

Re: ATA186 resets if accessed using HTTP

I noticed something similar when access the device via its web interface through a pix/asa where the MSS window was exceeded and the packet was dropped. Don't know if it applies to your scenario but thought I would at least mention it.

Silver

Re: ATA186 resets if accessed using HTTP

This is a hallmark example of severe SW defect. Have you checked Cisco bugtool kit or considered updating the code on the ATA - perhaps 4.5 ?

Personally I would upgrade the SW.

hth,

Ajaz

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