I see that Attendant Console is EoL and no longer ships with CUCM 7/8. I have not yet setup the Assistant Console... Is this pretty much the same thing? A replacement for Att. Con.? If not will the old version of Att.Con (1.4) work with CUCM 7.1?
If you are running a new 7.x/8.x CUCM version, the Attendant Console is no longer available as it has been deprecated in the newer CUCM versions Fresh installs of CUCM 7.x/8.x do not include the Attendant Console Plug-in.
Assistant Console is related to IPMA and is not a replacement for AC
Tip If you upgrade from a compatible Cisco CallManager 4.X release or a compatible Cisco Unified Communications Manager 5.X or 6.X release to Cisco Unified Communications Manager Release 7.1(2), you can obtain the Cisco Unified Communications Manager Attendant Console plug-in from the Find and List Plugins window in Cisco Unified Communications Manager Administration.
Cisco does not support the Cisco Unified Communications Manager Attendant Console with new installations of Cisco Unified Communications Manager 7.1(2), and the plug-in does not display in the Find and List Plugins window in Cisco Unified Communications Manager Administration after new installations. If you reinstall Cisco Unified Communications Manager 7.X on a server after an upgrade to 7.1(2), the Cisco Unified Communications Manager Attendant Console plug-in does not display in Cisco Unified Communications Manager Administration on that server after you complete the installation.
If you obtained the Cisco Unified Communications Manager Attendant Console plug-in from the Cisco software download site in Cisco Unified Communications Manager 7.0, you can use that plug-in with Cisco Unified Communications Manager 7.1(2). In this case, Cisco recommends that you save the plug-in to a location on a PC that you will remember.
***If you want to use attendant console functionality after a Cisco Unified Communications Manager 7.1(2) installation/upgrade, Cisco recommends that you use the Cisco Unified Business Attendant Console, Cisco Unified Enterprise Attendant Console, or the Cisco Unified Department Attendant Console.
Just to add something to the great info from Rob, to your last question the answer is no.
Old versions are not compatible and 8.X no longer has any of the AC services so it's impossible to use any of them, 7.X has them but you need to use the AC that is under plugins and that's only if you're upgrading.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...