Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

attendant console applications

anyone know of a 3rd party attendant console app that does not require a stand alone server to run like the one ARC has?

thanks!

4 REPLIES

Re: attendant console applications

Why 3rd party? What features do you need that Cisco's doesn't have?

VIP Super Bronze

Re: attendant console applications

jones2sr is asking because Cisco has announced EoL for the built-in attendant console effective in UCM 7.

I have not heard of anything other than ARCsoft; however, rumors are flying that Cisco has an RFP out for someone to build a replacement or alternative solution. Be advised that it's just a rumor as far as I know.

New Member

Re: attendant console applications

Thanks, hopefully we will know soon.

New Member

Re: attendant console applications

Hi Guys

As per the conversation already, the Cisco Attendant Console is now EOL by Cisco. The options are as follows:

Cisco Unified Department Attendant Console

Cisco Unified Business Attendant Console

Arc Enterprise

Also, as has been mentioned, there is another Attendant Console due for release soon - this is the Cisco Unified Enterprise Attendant Console

The Cisco branded applications are Arc Solutions OEM products - they all require a server platform

Please post if you need any more info!

Thanks

358
Views
0
Helpful
4
Replies
CreatePlease to create content