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New Member

attendant console applications

anyone know of a 3rd party attendant console app that does not require a stand alone server to run like the one ARC has?



Re: attendant console applications

Why 3rd party? What features do you need that Cisco's doesn't have?

VIP Super Bronze

Re: attendant console applications

jones2sr is asking because Cisco has announced EoL for the built-in attendant console effective in UCM 7.

I have not heard of anything other than ARCsoft; however, rumors are flying that Cisco has an RFP out for someone to build a replacement or alternative solution. Be advised that it's just a rumor as far as I know.

New Member

Re: attendant console applications

Thanks, hopefully we will know soon.

New Member

Re: attendant console applications

Hi Guys

As per the conversation already, the Cisco Attendant Console is now EOL by Cisco. The options are as follows:

Cisco Unified Department Attendant Console

Cisco Unified Business Attendant Console

Arc Enterprise

Also, as has been mentioned, there is another Attendant Console due for release soon - this is the Cisco Unified Enterprise Attendant Console

The Cisco branded applications are Arc Solutions OEM products - they all require a server platform

Please post if you need any more info!


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