have set up attendant console on a PC, all is working ok with Callmanager ver 6.1.
The hunt group is configured to route to 2 lines on the main reception phone and then onto a back office phone. When logging out of the console, the user callforwards all the back office phone to another extension when taking breaks or at the end of the working day.
I plan to get rid of the back office phone, as such how then could I get Callmanager to call forward to another extenaion if the Attendant Console application is logged out or the PC is switched off.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...