I have a customer who used the CorporateDirectory.txt file to import the CallManager users initially. Now he complains that when he adds a user to CallManager, the change is not reflected in the Attendant Console's directory.
I also found out that the CorporateDirector.txt file is not there, as I get an error when I try a User File Upload.
My basic question, however, is how can I revert to normal operation, that is, to have changes in CallManager update the Attendant Console's directory without having to use the file upload method.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...