Attendant Console doesnt appear to update when DN changes
Hi all. I have a problem right now where when I make a change to a DN for a user, the Attendant Console does not appear to update. What I have done is the following: Because CUCM 6.1 is integrated with AD, I have gone in and changed the DN on the users phone, changed in AD the two places in the user properties where it shows his ip phone number, and did a LDAP sync in CUCM. End user number shows correctly along with his phone with correct number, but the only thing that doesnt show correctly is the Attendant Console, which still shows the old number. Anyone know how to get this corrected?
Re: Attendant Console doesnt appear to update when DN changes
you're welcome my friend. the issue is that the directory file from AC is not updated real time (usually every 24 hours) so if you want to reflect changes bouncing the AC service pools again directory info to recreate the file and bouncing the AC client downloads this new file to client PC
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