We have a single install of Attendant Console that will not display the status/ first column of the Directory window correctly. Instead of a phone or forward on on call status it shows a question mark. Any idea how I might correct this.
I've had issues with the directory listing in the AC when one of the alphanumeric fields had a comma in it, for instance a department name like "Finance, Sales and IT". The comma would break the CSV format and pretty much render the presence functionality of the AC directory useless. This was on CUCM 6.x. Might be worth checking for you.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...