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Community Member

Attendant Console issue

Hi. I have a CCM 4.2 and we are using Attendant Console. My problem is that the "Speed Dials" window into the AC application does not keep the data. This was working properly, but now I have to enter the data every morning and then when the AC will close, the speed dials disappeared. Does anyone knows why this happen?

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Community Member

Re: Attendant Console issue

as far as i know, speed dials are saved locally. Check the preferences for the path and then ensure the user rights are set correctly for the destination directory allowing write access.

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