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New Member

attendant console issue

hello,

i have one pilot number, and i have two memebers of the hunt group.

the problem is when the the two members are busy and the third call is arrived, this call will be rejected and the busy tone is heared.

Please help to give the ring tone when any maw 10 calls arrived.

Regards.

3 REPLIES

Re: attendant console issue

Hi you can change that setting on the Attendant Console Pilot number "Multiple Call/Call Waiting Settings"

HTH

New Member

Re: attendant console issue

hello,

i have ckecked that parameters, it referenced to 5000 - 4500

thanks

Silver

Re: attendant console issue

You can use broadcast queue to store calls waiting. You can read more about it here:

http://www-europe.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_1/ccmfeat/fsccmac.pdf

Chapters: Understanding Broadcast Hunting and Understanding Call Queuing

--

regards,

PK

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