Attendant Console not work! Please Help!

[glorylanc]

I did a migration of CM from version 4.1.3 to 7.1.3 using DMA.

I have updated Attendant Console Plugin. The Console starts with the old login and password.

After pressing the ONLINE button Cull Control does not work.

I see an error in the console logs, the server rejects the connection because of an incorrect username or password.

What is your username or password incorrect?

[acampbell]

Hi,

Now that you are using CUCM 7 you will have 2 seperate sets of users

End user

Application users

(In your CUCM 4 you oly had users.)

You will need to create an application use "ac"

This link will help you

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html#wp1481717

HTH

Alex

[glorylanc]

Thanks, Alex!